Documenting the "zombie rems" and sync related issues

[dirtp1]

Nope, it seems to be fixed. Thanks!

[lovedebug]

Thanks so much for your kindly help.
Yes, I try to highlight a Rem with Red, then it shows 9 rems were been deleted.
But the untitled duplicate rems are still happens when I change device or just change between desktop version and browser version
I guess this is due to some of my devices may still have incorrect data for remnote, which are synced to server when I open remnote. So, may be add a button to disable auto sync and force sync from remote server should resolve this issue.

[lovedebug]

Found more cues, I only used browser in private mode, and each time i logged in, then auto synced data from remote server, it shows updating the account. And finally i got 2 untitled rem with power up rems.

Then I deleted them with ignoring the popup errors, and click force sync.
How ever when I open another private mode browser and logged in, the issues came back again…
I thought my metadata in my account is broken…

[dirtp1]

I haven’t seen the duplicate rems in my browser for a couple of days now, but the problem is still there in the Android app.

[belf]

[Karthikk]

Merged this topic Cannot merge rem with the same name as the tag stub here

[liberated_potato]

I guess this should be bug report in github instead of feature request. Anyways, this issue has been there for a while. We already have a github issue for this Zombies: Deleted rems come back when using a different browser but I think since there have been many reports about these zombie rems over the last few days/weeks (after the issue got closed), maybe we should reopen that issue.

[_yb]

Hello,
the issue is still very present for me… any news about a bug fix?
thanks

[lovedebug]

Just click into any one, and click Merge in the bottom of the page

[lovedebug]

I got some Untitled Pages after synced, and they all have Power-up Rems which were not added by me.

And i can not delete those pages, how could I resolve this?

[mka]

How to bulk delete all untitled Top Rems?

Hello, this is a bug and has been reported by another user on Github. As for how to bulk-delete them, I’m not sure there is a way to do that. You will have to manually delete them unless the fix includes deletion of these rems.

[lovedebug]

Thanks for your reply. But for power-up rems, currently the system do not allow to delete…

[anisha]

Hiya, feel free to submit a bug report regarding this to the official issue tracker on Github and the devs will figure out if the issues are the same and can be merged

[jaguari]

I posted a description of my sync failing under the Community Q&A, but in short I was having trouble closing the windows app. After a day of use it, I went to close it, and it started to save but did not close. At the sametime I noticed that the browser version was not up to date and loading seemed to take ages on the browser version on the same PC. No attempt to force sync worked either. My short term fix was to leave the App open but shut down the computer. The App was then closed when I restarted and when I opened it worked again. The App saved and closed properly. The browser version was also synced.

I am really keen to pay to use Remnote and have been a user of Dynalist Pro. I am keen to switch but only if I can be sure I can reliably sync. Currently I am planning to work only in the browser version on Chrome browser and IOS Safari. I am going to see if this keeps me more synced. Today seems to be ok so far.

[jaguari]

For those concerned with syncing for now - do people find using the windows browser and ios browser the best way to stay synced. Or are some people using the windows app and ios browser and making the syncing work some how?

[Karthikk]

Somewhat related report on GitHub : Search Portal Finds Children Under "Missing Rem" · Issue #642 · remnoteio/remnote-issues · GitHub

[Karthikk]

hey everyone! Just revisiting this post as many of the sync related issues were fixed. Kindly ping here about bugs that haven’t been fixed yet pls.
Cheers!

[enthusiastic]

Can not use remnote

Thanks for your suggestion. I’m now created a new account and make some notes in the new account. Actually your advice sounds good but It’s hard for me to get a css snippet which blocks the portals (with almost no dev background too)… But I’m asking the support team whether they can do this or other solution. Really appreciated for your help!

This seems related too.

[Badjer]

In the Discord channel this portion seems to suggest it may be a cousin related issue to the zombie rems though this sounds more like zombie portals if you will

Discord - A New Way to Chat with Friends & Communities

The discussion seems to start more in this area

Discord - A New Way to Chat with Friends & Communities

Another user joining in at this point sharing similar issues

Discord - A New Way to Chat with Friends & Communities

I will leave the discussion up to you guys. Just thought I would provide some reference points so you have an idea of where to start following the convo

Cheers

[PonticPilate]

I have an issue with zombie rems (Deleted rems, untitled rems, and rems titled orphan) after opening RemNote on a secondary device I haven’t used in some time.

My main is RemNote for Mac. My secondaries are the website on my iPad and on my iPhone. They have both previously accessed RemNote. A large number of deleted rems appeared when I opened RemNote on my iPhone via the browser. A larger number of untitled rems, and rems titled orphan appeared after opening RemNote on the iPad browser The untitled rems have notes inside of them and are tagged as orphan. The rems titled orphan are not tagged orphan and are empty.

I had previously wiped these Rem using the “Delete All Rem” option in the settings. Probably some of them were also individually deleted Rem as well.

Might it be possible to avoid this zombie rem issue by using only the web app? And is there an easy way to delete these 100s of zombie rems but keep the Rem I was working on?