Hi All… so for some context… I had a web blocker called Freedom setup and as a result Remnote was offline… During that time I was writing a lot of stuff that was important to me. When it synced back after my Freedom session, it was all overwritten… Either that or it disappeared… It’s as if everything I was writing was wiped out. Can anyone please help… how can I recover my file? Is there a way to go back to a “version” of a bullet?
okay… i think i was able to recover it in the trash… that was really really scary…So i still think it’s worth investigating in case it happens again
Wait, do we have a trash?
Thanks for the report. To clarify, was the problem that:
- The text of an individual Rem was overwritten.
- (or) Some bullets disappeared?
If you were able to recover from the trash, I assume that the bullets themselves disappeared and that they were erroneously deleted somehow?
Hi, I’ve have had the same issue multiple times. Every time I change computers or try to access from my iPad it just goes crazy, deleting folders and even PowerUp REMS such as Document and Daily Document. It is a wonderful idea but if this problems continue it wouldn’t be wise to use Remnote as a main tool.
One more thing… I haven’t seen that trash bin either!!
Best wishes…