Image size lower than 5 MB but still cannot upload

Hi everyone,
I’ve been trying to upload some pictures into RemNote but I always get a “You cannot upload images larger than 5 MB” error even though the image size is far lower than that.
They’re usually around 2 MB size and I tried image compressors which sized them down to around 500 kB but I still cannot upload the image. It’s mostly images of Histology or Anatomy which seem to have this problem.
It’s really frustrating and If someone has a fix I am happy to hear it.

Can you show me the properties of these files?
Example:


These “Bildschirmfotos” are screenshots of the same thing but one is a JPG which doesn’t work and one is a PNG (works fine).

I tried somethings to work around this issue and it seems to only happen if two things are given:
First the image is a JPG and I am editing on the RemNote (MacOS) desktop app.

If i use a PNG than everything works as it should. With some JPGs it doesn’t matter if its below 5 MB or if it has been compressed or not, I can’t paste it in the application but it’s possible to paste it in the web version.

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Bumping for visibility.
Having the same problem.

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Hi Guys,

I also have the similar problem. But today, I just found out that it allows me put a size of picture >5 mb. Sweet! Good job Remnote team! :+1:

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