Congratulations to finally introducing paid plans and make RemNote longterm sustainable! Thank you for giving us so much for so long completely for free!
My impression is, that the prices are similar to comparable services (and much cheaper than Roam, of course) and thus very fair. However, students and pupils are targeted, whereas other “note taking tools” are rather for more afluent users. On the other side, most of them (the pupils) will perhaps take the free plan anyway, no matter how low the prices are.
There is only one point that I can’t agree completely. Customisable shortcuts are in the pro plan. If the normal shortcuts would always work, then that’s ok. But different browsers and operatings systems make some default shortcuts unusable. But even worse are different languages. Germans can’t use several default shortcuts, because we don’t use the same apostrophe. Thus the customizable shortcuts are not just a luxury feature, but sometimes the only way to make unusable shortcuts accessible.
Besides that, again congratulations to this huge steps after so much long and hard work and I wish you a lot of success with this amazing project that helped already so many learners!