Payment still billed to card but I currently have credits

#1

I initially have $24 in credits then $6 was deducted after 1 month - but how come $6 was still reflected in my card’s billing statement?

I thought the credits were there for me to avoid actually paying? Please help :frowning:

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#2

Please contact support using the “Contact Support” button accessible from the ? button in the lower right of the app.