I’m using window desktop app, local only knowledge base. Remnote Pro user.
After re-importing the backup jason file to my knowledge base, here’s the results:
All aliases are lost.
The link remained, but all the alias names that I made to the rem references are lost.
e.g. There are tree dog. (In this sentence “dog” is a reference linked to the rem “dog”, but should be displayed as “dogs” through alias name of “dog”.)
All the images (pasted in remnote) are lost. This also leads to the dysfunction of image occlusion cards made from these images.
PDF Annotation dysfunction:
- 3.1 All PDF files are lost.
- 3.2 All image annotation made through “click+drag” are lost.
- 3.3 Text annotation remained, but due to lost of pdf files, the core feature of “click and jump back to original position in pdf” no longer works.
- So this means what still left to me is a list of text, this has no difference compared to that if I read pdf in free pdf reader software and copy and paste the annotation to a txt file.
Customer complain: I don’t know it’s a bug or imcomplete of the software design, to be honest I couldn’t understand why the backup file of remnote can not be completely restored into remnote ITSELF, especially for Alias and PDF annotation features, which remnote is paid mainly because of that two important features. I can’t say I’m not disappointed as a consumer right now. I‘m glad that I found this problem early, but what if pro users found this problem when they really need to restore thier knowledge base due to technical problem after tons of aliases and pdf annotations are made in remnote? What will they feel? What’s now the use of daily backup for local knowledge base? I can’t depend on God bless that my computer won’t break down so I don’t need to restore my data from the current “backup file”. I will avoid using aliases and pdf annotation in remnote until this problem fixed. It seems like the free features now are more reliable.
P.S. : Pro users should be informed clearly that alias and pdf annotation can not be completely backed up when using local only knowledge base, datas can only be backed up through online database.
Nevertheless, if someone know how to completely restore all the aliases and pdf annotations, please let me know. Thanks a lot!