Sync not working (with debug info)

#1

My database has’nt been synced since last 4 days, after I had installed the new update.
Now, it has become worse…as I cant even see the the new flashcards in my phone.

Please help asap.

image

Debug info:

Held Locks: Focus      
  
    Awaiting Locks:       
  Lock Keys:  
Waiting flags: isCurrentlySyncingFlag,waitingForSyncResponse
Active jobs:
Syncing 
 - syncAll (1) (148.4 sec)
 - ensureServerSyncedUpToCurrentTimestamp.quanta.remnote-WqcaSAa4xmxyECKPG (1) (146.7 sec)
[{"startTime":1657441454945,"_id":25,"category":"Syncing","name":"syncAll","timeout":3000,"options":{"timeout":3000}},{"startTime":1657441456654,"_id":880,"category":"Syncing","name":"ensureServerSyncedUpToCurrentTimestamp.quanta.remnote-WqcaSAa4xmxyECKPG","timeout":3000,"options":{"timeout":3000}}]
#2

Please contact support using the “Contact Support” button accessible from the ? button in the lower right of the app.