I have been using the Remnote desktop app on macOS Big Sur, but have not been able to sync my changes to the server for a while. The status message at the bottom of the sidebar reads “Connected”, but below that “last synced a month ago”. A couple of weeks ago a message appeared in the top-right corner of the Remnote window that says “RemNote has updated, and you can’t sync until you refresh.” How do I perform that refresh?
I have tried clicking on “Update Knowledge Base”, but it makes no difference. I am not able to log out, because the system gets stuck trying to sync first.
Thanks to anyone who has advice on how to fix this.