Hello everyone! As of April 1st, 2022, we have streamlined our process of receiving bug reports and feature requests. Previously, you were able to submit bug reports to us via the forum category under ‘Feedback’, and were able to write feature requests in the ‘Feature Requests’ category. Now we accept these in exclusive channels outside this forum.
Submitting Feedback, Reporting Bugs, and Contacting Support
Any information you want us to know about - a) all kinds of feedback (including feature requests), b) bug reports, and c) issues requiring support - should be delivered to us either through feedback.remnote.com, in-app bug reporting or via contacting support.
Submit Feedback at https://feedback.remnote.com
For feedback, our feedback portal over at feedback.remnote.com is split into three boards, for three different kinds of feedback.
Check whether you intend to submit a feature request or provide general feedback about your experience, and then navigate to the correct board.
For feature requests, submit a feature request post at feedback.remnote.com.
For general feedback, submit a general feedback post at feedback.remnote.com.
For plugin requests (or as a developer, to discover ideas), submit a plugin feedback post at feedback.remnote.com.
Report Bugs In-App
For bug reports, click the ‘Report Bug’ option in the ‘?’ help menu of the RemNote app.
You can optimally report a bug by following our suggested workflow:
Contact Support via Email or In-App
For support, a) send an email to support@remnote.com or b) click the ‘Contact Support’ option in the ‘?’ help menu of the RemNote app.
If you have any questions about these changes, please leave them below as a reply. We thank you for reporting bugs and requesting features to help us ensure RemNote is the best all-in-one learning tool it can be. Keep them coming.