JSON export has no content

There is an ongoing problem with export that I’m facing. In addition to my markdown export not working, I now notice that the JSON exported zip file is empty too baring a 10kb barebones. None of my rems are there in the json files.

It is worrying and frustrating that all my efforts in this software tool may be lost as I am unable to have any backup.

OS: windows 10
browser: Chrome